At what layer height are the models printed?

Our models are printed at a layer height of 50 μm, equivalent to 0.05 mm per layer. After extensive testing, we've determined this height strikes a balance between quality and efficiency. Should you desire a model printed with a smaller layer height, don't hesitate to contact us.

What's the processing time for a 3D print?

Usually, it takes about 5 to 7 days. During holidays, it might stretch to 14 days, but we promise it's worth the wait for the magic!

I entered the wrong address on my order.

Swiftly contact us to correct the error before shipment.

How are items packaged?

We always box up our models to keep them safe during shipping. They're snug in packing paper, cool string bags, and we even wrap them in bubble wrap for extra protection. Your miniatures are in good hands!

How are items shipped?

We team up with reliable couriers, and each package is marked with a Fragile sticker.

How does the 'Scale' function?

The scale of tabletop miniatures refers to the measurement from the ground to the eye level of an average human. The two standard scales for tabletop play are 28mm and 32mm. While both D&D and Warhammer traditionally used 28mm scale, Warhammer has shifted to 32mm scale, and many D&D players also embrace larger scale models. We recomend 32mm scale.

Can I request custom specifications for a model, such as size, scale, color, or layer height?

Absolutely. Get in touch with us to discuss the customization options.

Can I have my own model printed?

Absolutely. Learn more about Design Your Mini.